Troubleshooting

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- site under construction -

Basic requirements

In order to get to the heart of any problems that may occur with the Resler module (or older Resler interface) and/or the I-BUS app, we require a few things in advance.

  1. There is an original, orange Resler module (or black Resler interface) present
  2. The module/interface has been correctly connected to the radio adapter AND to a USB port
  3. To use the I-BUS App, at least an OBC licence has been ordered from the I-BUS App Shop (not necessary if the module is to be used without the I-BUS App).
  4. I-BUS app has been installed on a suitable Android device and is up to date (not necessary if the module is to be used without the I-BUS app).


No Resler interface/resler module found

No answer from control unit

No access to the server

VIN not online

strange behavior of the car

values are missing

create and send app log file